cvk8 Terms and Conditions
Please read these terms carefully before using our platform. This is a legally binding agreement between you and cvk8.
cvk8 is an online entertainment platform that provides sports betting, live casino, slots and other gaming services for players in Bangladesh. Before using our platform, please read these Terms, our Privacy Policy and our Responsible Gaming Policy carefully.
If you do not agree with any part of these Terms, please refrain from using our platform.
General Provisions and Applicability
These Terms apply to the cvk8 website and all services under it. The words "we", "our" and "cvk8" in this document refer to the entity that operates this platform. "You", "user" or "player" refers to any person who accesses this platform or uses its services.
1.1 Precedence of Terms
These Terms take precedence over all previous oral or written communications and agreements. If a specific game or promotion has its own separate terms, those special terms will apply alongside these general Terms.
1.2 Language
The original version of these Terms is written in Bengali. In the event of any conflict with a translation or version in another language, the Bengali version shall be considered final.
1.3 Scope of Services
cvk8 provides the following services:
- Sports betting on cricket, football, kabaddi and other sports
- Live casino — roulette, baccarat, poker and other table games
- Slots and video games
- Fishing games and entertainment arcade
- Treasure Hunt and Bird Catcher special game categories
Eligibility and Account Registration
2.1 Age Requirement
Use of this platform is only permitted for those aged 21 or above. You must confirm that you are legally eligible to use our services. If we find evidence that a user has not met the age requirement, that account will be immediately cancelled and all balances may be forfeited.
2.2 One Account Policy
Each individual may open only one account. Creating more than one account by the same person is strictly prohibited. Operating multiple accounts from the same household, address or IP address will be considered suspicious and subject to investigation.
2.3 Information Provided at Registration
You must provide accurate, complete and up-to-date information when registering an account. We reserve the right to suspend or cancel an account if any false or misleading information is provided. If your information changes, notify our support team immediately.
2.4 Identity Verification (KYC)
cvk8 conducts identity verification (Know Your Customer — KYC) where required. This may include a request for a national ID card, passport or other government-issued documents. Withdrawals may be delayed or suspended if the verification process is not completed.
Account Security and Privacy
You are solely responsible for keeping your account secure. Never share your login credentials (username and password) with anyone else.
3.1 Password Management
- Use a strong password that includes uppercase and lowercase letters, numbers and special characters
- Do not use a password on cvk8 that you have used on any other platform
- Change your password regularly
- Always log in from the official website only
3.2 Account Responsibility
You are responsible for all activity that takes place through your account. If you believe someone has accessed your account without authorisation, notify our support team immediately and change your password.
Deposits, Withdrawals and Payment Policy
4.1 Accepted Payment Methods
cvk8 currently supports the following payment methods:
- bKash
- Nagad
- Rocket
- Upay
- Bank transfer (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank)
4.2 Deposit Rules
- Minimum deposit amount: ৳100 (for each method)
- Deposited funds must come from an account registered in your name
- Deposits from third-party accounts are strictly prohibited
- Every deposit transaction goes through verification and security checks
4.3 Withdrawal Rules
- Minimum withdrawal amount: ৳500
- Standard withdrawal processing time: 10-45 minutes
- Withdrawals can only be made to the same payment method used for the deposit
- Wagering requirements must be met before withdrawing funds earned from bonuses
- Additional verification may be required for large withdrawal amounts
4.4 Anti-Money Laundering
cvk8 strictly follows anti-money laundering (AML) policies. We reserve the right to investigate and suspend accounts in the case of suspicious transactions. We are committed to fulfilling our legal obligation to submit transaction information to relevant authorities when required.
Bonus and Promotion Terms
5.1 Welcome Bonus
New members will receive a 120% bonus on their first deposit — up to a maximum of ৳20,000. The wagering requirement for the bonus is 10 times (10x), meaning you must wager ten times the bonus amount before making a withdrawal.
5.2 General Bonus Terms
- Each user may claim each promotion only once
- Bonuses cannot be transferred to another account
- Multiple bonuses cannot be active at the same time unless specifically stated
- The validity period of bonus promotions is stated on the relevant promotions page
- Bonus funds cannot be withdrawn directly — they can only be used for placing bets
5.3 VIP Program
cvk8 has four VIP levels:
- Bronze — weekly cashback up to 0.2%
- Silver — weekly cashback up to 0.4%
- Gold — weekly cashback up to 0.6%
- Platinum — weekly cashback up to 0.8%
VIP level progression is determined based on your activity and your relationship with the platform. cvk8 reserves the right to modify VIP benefits at any time.
5.4 Bonus Abuse
Bonus abuse, manipulation or any attempt to earn bonuses through fraudulent means is strictly prohibited. If such activity is detected, the bonus may be forfeited and the account may be permanently closed.
Betting and Gaming Rules
6.1 Betting Limits
cvk8 sets minimum and maximum betting limits for each game and event. These limits may change at any time and are displayed on the relevant game page.
6.2 Game Outcomes
Our games are operated by certified Random Number Generators (RNG), which ensure impartiality and fairness. Live casino games are operated in real time with professional dealers.
6.3 Technical Issues
If any game is interrupted due to a technical problem or server error, our decision regarding unsettled bets will be considered final. We will make every effort to protect players' interests in such situations.
6.4 Sports Betting
- Bet outcomes depend on the official result of the relevant match
- If a match is cancelled or abandoned, most bets will be considered void
- Rules for BPL, IPL, T20 and ICC tournaments are detailed on the relevant sports betting page
- We reserve the right to void bets in any suspicious incident related to match fixing
Prohibited Activities and Code of Conduct
The following activities are completely prohibited on the cvk8 platform:
7.1 Account-Related
- Operating multiple accounts
- Registering with a false or misleading identity
- Creating an account using another person's identity
- Buying, selling, or transferring accounts
7.2 Technical
- Playing games using bots, scripts, or automated software
- Intentionally exploiting any vulnerability or bug in the platform
- Attempting to gain unauthorized access to our systems
- Using a VPN to access services from a restricted region
7.3 Financial
- Using a third-party payment account
- Money laundering or transactions involving illegal funds
- Making chargebacks or fraudulent financial claims
Responsible Gaming Policy
cvk8 believes that gaming is a form of entertainment — not a source of income. We are committed to ensuring the mental and financial well-being of all our players.
8.1 Self-Control Tools
- Set deposit limits (daily, weekly, monthly)
- Set betting limits
- Self-exclusion — keep your account inactive for a set period of time
- Reality check — regular reminders of how long you have been playing
8.2 Warning Signs
The following signs may indicate a gaming addiction:
- Continuously placing bets to try to recover lost money
- Using money meant for daily essentials on gaming
- Hiding gaming activity from family and friends
- Feeling anxious and restless about gaming
If you feel your gaming habits are getting out of control, visit our Responsible Gaming page or contact the support team.
Dispute Resolution Process
9.1 How to Submit a Complaint
To resolve any dispute or complaint, first contact our 24/7 live chat support. If the issue is not resolved through live chat, submit a detailed complaint by email.
9.2 Complaint Processing
- All complaints are accepted in writing
- Each complaint is documented and assigned a reference number
- Our team investigates complaints as quickly as possible
- You will be kept informed of the progress while the investigation is ongoing
9.3 Final Decision
cvk8's decision will be considered final in all disputes, however we will always seek a fair resolution with the player's interests in mind.
Terms and Conditions Changes and Updates
cvk8 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will notify users in the following ways:
- Displaying a notice on the main page of the website
- Pop-up notification at the time of login
- Sending a message to the registered email address
By continuing to use the platform after any changes, you will be deemed to have automatically accepted the new terms and conditions. We therefore recommend reviewing this page regularly.
Liability Limitations and Disclaimer
11.1 Limitations of Service Provision
The cvk8 platform is provided on an "as is" basis. We do not provide any warranty regarding the following:
- Uninterrupted or error-free operation of the platform
- Guarantee of any specific amount of earnings from gaming
- Reliability of third-party services or connections
11.2 Maximum Liability Limit
Under no circumstances will cvk8's total liability exceed the actual amount deposited in the user's account. We will not be liable for indirect, incidental, or punitive damages.
11.3 Force Majeure
cvk8 will not be liable for any service disruption caused by natural disasters, government restrictions, cyber attacks, or any other uncontrollable circumstances.
Contact and Support
If you have any questions or need clarification about these terms and conditions, please contact us in the following ways:
- Live Chat: 24 hours a day, 7 days a week, support in Bengali
- Email: [email protected]
Our support team accepts all inquiries and complaints in Bengali and makes every effort to respond as quickly as possible.
These terms and conditions were last updated in January 2026. By opening an account and using the cvk8 platform, you are fully accepting these terms and conditions, our Privacy Policy and Responsible Gaming Policy.